Shipping & Return Policy

Methods of payments accepted: Debit and Credit Cards Visa, MasterCard, American Express, JCB.

All orders are shipped with tracking numbers via USPS. Orders are processed within 48 hours.

Standard Shipping USA 4-7 days to receive Flat rate $6.95

International Shipping 10-14 days to receive Flat rate $19.95

Return Policy

We have a 15-day return policy, which means you have 15 day from the order date to request a refund.

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. If item is opened we can accept a return.

To start a return, you can contact us at cs@perfumele.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.

You can always contact us for any return question at cs@perfumele.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have. Contact us for a return label, and once the return is received, a new exchange item will be sent.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too usually within 3-5 days.